Talk now on 35bd support phone
Dhaka-based team will take your call directly; if you have questions about bKash, Nagad, and Rocket, first check this 35bd support page
Download the 35bd app See 35bd Help
4 quick facts, at a glance
Check these before answering the call
METRIC
4.6/5
Average rating, from user feedback
METRIC
6,950
Number of trusted reviews
METRIC
246,261
Active user accounts, regularly updated
METRIC
99.5%
Service uptime, running since 2021
35bd Contact number
A single main number to start
Toll-free and international lines
Calling from Dhaka, local support is quick; if you want to contact from abroad, international lines are also available
- Toll-free: 0800-35BD-HELP
- International: +880-2-55-35-35-35
- Direct talk: account, login, download
Keep your user ID handy during the call; verification will be finished in 1-2 minutes
Phone hours
Times for four regions are listed separately
Dhaka
9:00 AM to 11:00 PM
Chittagong
10:00 AM to 10:00 PM
Sylhet
10:00 AM to 9:00 PM
Khulna
12:00 PM to 10:00 PM
3 easy steps to call
This routine is followed by most users
01 02
First open 35bd login information, then write the issue in one line
02 03
Then tell which one you need, either bKash, Nagad or Rocket
03 Solution
The support agent will review the screen and usually tell the next step within 3 minutes
Live chat and help channel
If you don't call, these two options also
Live chat
Answers to small questions are available at night by opening chat in the app
Open the 35bd appHelp Center
There are 12 distinct answers for common problems, including login, account, and APK installation
Go to Help CenterA short note about payments
Many Dhaka users prefer bKash; some use Nagad, some use Rocket
Whichever method you use, keeping a screenshot speeds up verification; the support team gets the correct information right away
Download the 35bd appMore pages for quick help
If the same problem occurs repeatedly, these pages will be useful